UK Phone: 08443570427 - International Phone: 01325488006

Warranties


Official UK Stockists – Warranty
Please note that 99% of the brand we stock we are official UK stockists.  This means the watch comes with a manufacturers warranty and tends to be from 1,2,3 or 5 years warranty depending on the brand.  This means if the watch develops a fault in the warranty period you will have to send the watch directly back to the manufacturer for repair/replacement under warranty.  Please note you will have to cover postage fees for the repair.  Also note repairs generally take from 7-28 working days, however occasionally repairs can take longer if parts are not stock parts and need to be ordered in.  Please note warranty does not cover accidental damage, wear and tear, water damage, strap, loss of stones or the plating/colour.

 

Tic Watches - Warranty
For brands we are not official UK stockists we offer our own in house Tic Watches warranty.  Again this means if the watch develops a fault in the warranty period you will have to send the watch back to us for repair or replacement under warranty.  If the watch develops an issue within 30 days we will cover the postage.  If its after 30 days it's the customers responsibility.  Please note repairs generally take from 14-35 working days and in some cases even longer.  Please note warranty does not cover accidental damage, water damage, wear and tear strap, loss of stones or the plating/colour.

 

The warranty type and length is always stated with a product in the specifications of each product.

For further questions please contact us customerservice@ticwatches.co.uk